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Yoga Go

Yoga Go

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What is your customer experience with Yoga Go?

Yoga Go Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Yoga Go has a 1.6 star rating from 183 reviews; consumers are mostly dissatisfied, citing high price level and poor customer service.

Key Takeaways for Future Customers

  • Read Yoga Go reviews carefully before subscribing; many report unexpected charges.
  • Expect difficulties with subscriptions, auto-renew, and accessing accounts.
  • Contact options are limited; refunds and membership cancellations are common customer concerns.

Negative Feedback / Risk Areas

  • Billing and unauthorized charges reported frequently.
  • Refunds and cancellations are often unresolved or delayed.
  • Customer service is described as unresponsive and hard to reach.

Positive Feedback

Some users like the app content and workouts and said support helped resolve login issues in a few cases.

View full overview ›

Media from reviews

Yoga Go - Cómo accedo a la suscripción que acabo de pagar hoy 6 de julio?
Yoga Go - FraudYoga Go - WARNING stay away from this companyYoga Go - Cancelation
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Florence B Uuw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Monte, California

I want to cancel my subscription due to...

I want to cancel my subscription due to upcoming surgery. I thought the program was free until I was charged $38.95 last month. I have a iPhone13.

View full review
1 comment
Amelia YG

Hi! I’m really sorry to hear about your circumstances.

We've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible. If you haven’t received our email or need further assistance, please let me know.

Thank you for your patience and understanding. – Amelia, Yoga-Go

Anonymous
map-marker Cuauhtemoc, Mexico

Cómo accedo a la suscripción que acabo de pagar hoy 6 de julio?

Yoga Go - Cómo accedo a la suscripción que acabo de pagar hoy 6 de julio?

Necesito sabercómo acceder a la app para iniciar mi suscripción, hoy 6 de julio pagué la mensualidad

View full review
Resolved
M. D Dlt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zagreb, Zagreb

Resolved: They took money after canseling mambership

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They took money after canseling mambership.I am taped for 119 euros. Be carfull and do not use credit card with enugh money.AngryAngryAngryAngryAngryAngry

Loss:
$119

Preferred solution: Full refund

User's recommendation: Do not pay with credit card

View full review
1 comment
Amelia YG

Hello, We’re sorry to hear about your experience. If you canceled your plan in time and charges were still made, this may have been an error.

To ensure your subscription is successfully canceled, follow these steps: Open the app on your device. Go to your Profile (in the bottom-right corner). Select Manage Subscription from the menu. Follow the prompts to confirm cancellation.

If you’ve already canceled and still faced charges, please contact us at support@yoga-go.io, and we’ll investigate immediately to resolve the issue. – Yoga-Go Team

melissa s Khu

This company is underhanded

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AI Highlights
  • - Canceled trial on signup day, deleted the app, and never used it.
  • - Charged since last year; another $66 PayPal charge.
Original review updated Jul 01, 2026

I think I signed up a year ago for trial membership maybe... I just know I canceled same day or next day and never used the app, deleted it from my phone within a day of adding it to my phone.

Apparently I have been charged since last year anyway.. I didn't catch it though until yesterday when I noticed another charge of 66$ on my PayPal account.. I tried to access any account I might have on their website to see what the situation was but couldn't find any way to pull up an account or cancel membership. So I sent them an email.

Their response was to deny any refund and claim they have now canceled my membership there is no evident I signed up for, but out of the goodness of their crooked, thieving hearts, I can use the app I don't even have until September without further charge. ***.

Preferred solution: Full refund

User's recommendation: Run the other way

View full review
Janet M Swx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Oklahoma

I didn't expect the charges.

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I didn't know I had gotten far enough into the process to be charged. I decided it was too much money and backed out.

I was charged anyway. Now I can't figure out how to get off the subscription.

Loss:
$61
Pros:
  • Good workouts
Cons:
  • Charge without any notice or authorization

Preferred solution: Full refund

User's recommendation: Don't do it.

View full review
1 comment
Amelia YG

Hello! We're sorry to hear there was some misunderstanding with your purchase.

We'd like to review the charge and your account details directly.

Please contact us using the email address listed in the Contacts section of our page, and our support team will he happy to assist. – The Yoga-Go team

Dee D Gzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

Yoga Go will not refund money

AI Highlights
  • - Auto-renewed after a 3-month trial without notice.
  • - Refund denied; support says ineligible.
  • - Only chat support is available; no live agent.

As a senior citizen, I signed up for a 3-month trial period. This company auto-renewed without letting me know.

When I tried to reach them, you can only use GPT chat, they said the purchase is not eligible for a refund. I am scheduled to have back surgery in 6 weeks and I cannot use this app until my surgeon releases me. This company does not allow me to talk to anyone to explain why I don't want to auto-renew.

This is a scam company that survives off of everyone who signs up by auto-renewing them at a huge increase. Scam company.

Loss:
$99
Cons:
  • Videos are not always clear

Preferred solution: Full refund

User's recommendation: Scam Company - Do Not Putchase

View full review
3 comments
Guest

To whom it may concern I would like to cancel my subscription not using app unable to use left arm in lot of pain unable to do exercise. Thank you ***

Amelia YG
reply icon Replying to comment of Guest-2972563

Hello, We’re sorry to hear that you had trouble canceling your subscription. We’d like to check your subscription status and make sure this is resolved.

Please contact us using the email address listed in the Contacts section of our page and include any details that may help us locate your account.

Our support team will review the case and assist you further. – Yoga-Go Team

Amelia YG

Hello! We’re very sorry to hear about your experience and understand how upsetting it must have been to see a renewal charge that you were not expecting, especially while dealing with health-related circumstances.

Yoga-Go subscriptions are designed to renew automatically according to the selected plan, and the renewal terms are shown before purchase confirmation. That said, we understand that this information may not have felt clear enough from your side, and we’d like to review your case properly. Please contact us at support@yoga-go.io.

Once we can verify the subscription, we’ll look into your request and do our best to help. – Yoga-Go team

View more comments (2)
Tatyana B Ezs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible !

They don't have support on the phone. English is my second language. I need help to install yoga, and I don't know how to write.

Loss:
$16

Preferred solution: Help to install

User's recommendation: I do not recomend

View full review
1 comment
Adam MuscleBooster

Hello Tatyana, We’re sorry to hear about your experience and understand your frustration. We'd like to review your case and help resolve this as quickly as possible.

Please contact us using the email address listed in the Contacts section of our page and include the details related to your account, purchase, or issue.

Our support team will be happy to check everything and assist you as best we can. – The Yoga-Go team

Theresa R Cix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AI ads

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Their AI ads are obviously fraudulent. Losing that much weight in 28 days by doing tai chi is a lie.

But desperate women will pay money for the chance it might work for them.

The company is taking advantage of women in order to make money. So wrong.

Cons:
  • Deceptive advertising

User's recommendation: hard but works--fewer calories/more movement. Give up added sugar and processed foods.

View full review
Eileen M Hsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

Scam! I have received only a bill from them to my paypal account. I do not recall giving them permission to take automatic payments from my paypal account. BEWARE!!!

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They charge my paypal account without permission. I have not ordered or received any service that I am aware of.

They seem only to have a website and no phone number to call .

I want to cancel their charges ( for NO Services) and cannot even call them to do so.

They just bill my paypal account automatically!!! Scam!!

Pros:
  • No pros
Cons:
  • Theft of my money

Preferred solution: just get them to stop billing me. I am not even sure (until I research this) how long they have billed me and how much money they have taken.

User's recommendation: BEWARE!!!! Scam

View full review
1 comment
Amelia YG

Hi Eileen! We're really sorry to hear about your experience, and we completely understand your concerns.

We always strive to be as transparent as possible and make sure that the subscription terms and billing information are clearly displayed on the payment screen. We would like the opportunity to review your case and help resolve this for you as quickly as possible.

Please contact us directly at support@yoga-go.io, and we’ll be happy to assist further. – Yoga-Go Team

Evelice S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beltsville, Maryland

Dear Merchant, Still awaiting a reply...

Updated by user Jun 22, 2026

Merchandise was never received. Funds taken from bank. No information regarding as to when to expect the merchandise paid for.

Original review Jun 22, 2026

Dear ***,

Still awaiting a reply regarding merchandise or refund. See the first email sent.

***

Order was placed May 16, 2026; also, the 2nd order was placed June 16, 2026. Money was withdrawn from the bank account (for both orders). Merchandise not received. Looking forward to getting this resolved.

Sincerely,

***

Loss:
$77

Preferred solution: Full refund

View full review
1 comment
Amelia YG

Hello Evelice! We’re sorry to hear that you have not received the items you expected after placing your orders.

We’d like to review this case properly and help clarify what happened. Please contact us at support@yoga-go.io, and we'll look into this for you.

Once we receive your email, we’ll be able to check the case and assist you further. – Yoga-Go team

Irina A Spz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Fraud

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Yoga Go - Fraud

I did not authorise this charge. Please cancel any subscription and confirm no further charges will occur.

Loss:
$800
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Check your credit card for unauthorised subscription.

View full review
Laurie W Bre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thief River Falls, Minnesota

How can I exchange an item that is too...

How can I exchange an item that is too large that I purchased through your site on May 10th? I have the shipping package with the FedEx labels plus a number ***, if that is the order number. Waiting for a response from YOGA-GO, so I can evaluate just yet.

Preferred solution: Full refund

User's recommendation: No recommendation at this time.

View full review
1 comment
Amelia YG

Hi Laurie! I'm sorry to hear that you had such an experience.

It is worth mentioning that our product, Yoga-Go, is a digital app providing workout plans, so we don't actually sell or ship any physical items.

We'd be glad to help with any issues with our app, so please feel free to email us at support@yoga-go.io. – Yoga-Go Team

Nathalie D Uzq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Estes Park, Colorado

I was charged even though I did not want to sign up for their videos.

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They charge $50 per month, which is outrageously expensive. I did not want to sign up for their program but got charged. I am trying to cancel the subscription and get a reimbursement.

Loss:
$100
Cons:
  • Too expensive

Preferred solution: Full refund

User's recommendation: Make sure that you really want this 2 or 3 minutes videos costing you $50 a month.

View full review
1 comment
Amelia YG

Hi Nathalie! I'm sorry if there was any confusion with your purchase.

Just to clarify, the subscription terms are always displayed before confirming the purchase, and they can’t be approved without the user’s consent. To help resolve this quickly, please reach out to us at amelia.support @ yoga-go.io.

We’ll review your details and get the issue sorted as soon as possible. – Yoga-Go Team

Kennedy Wvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zhashkiv, Cherkasy Oblast

They helped me with my issues and I like the app

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I had trouble logging into my account, which was frustrating, but I contacted support and they helped me resolve the issue. It took a bit of back and forth, but they were responsive and got everything working again.

Overall, the app looks great and useful.

View full review
Nelli Dfn
map-marker Jonesborough, Tennessee

BAD BAD COMPANY! POOR CUSTOMER SERVICE!!!!!!!!!!

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AI Highlights
  • - Promised 3-month trial at $19.95; not delivered.
  • - Charged $39 monthly for 3 months; offer denied.
  • - Will review statements and consider action.

I am so angry at this company! I signed up forma special offer.

I believe it was a trial for 3 months for 19.95. Well that didn't happen!

When I emailed about it, the reply I received just told me there was no such offer, They have been charging me $39 evey month for three months. I am going to check my card statement again, but looks like I will be calling my personal attorney!

User's recommendation: DO NOT PURCHASE THIS PROGRAM. THEY DO NOT DO WHAT THEY SAY! I DID LIKE THE APP, BUT SUCH A SHAME I WON'T CONTINUE.

View full review
Rebecca W Spw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington Park, Maryland

No account acknowledgement or customer service

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Updated by user Jun 26, 2026

Do not use them

Original review Jun 11, 2026

Took payment, no email confirmation, password, etc. No customer service to inquire about. No phone number available to contact them directly!

Loss:
$19
Cons:
  • Took money
  • No email confirm or access to an acct
  • No contact info

Preferred solution: Full refund

User's recommendation: avoid

View full review
2 comments
Amelia YG

Hi Rebecca! We’re sorry to hear you’re experiencing this issue.

If you’ve already purchased a plan, please check your inbox — including your spam or promotions folders — for the email with your login details.

If you’re unable to find it, just let us know by sending an email to support@yoga-go.io and we’ll be happy to help you access your account right away! Yoga-Go Team

Guest
reply icon Replying to comment of Amelia YG

I have NEVER received an email in inbox/spam/junk or otherwise. When trying to "login" it says my email doesn't exist as a customer....I think I would just prefer my $19.99 back.....this experience has been horrible. I hope there is no more charges as I will be disputing any future charges.

View more comments (1)

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