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Yoga Go

Yoga Go

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What is your customer experience with Yoga Go?

Yoga Go Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Yoga Go has 1.5 star rating based on 213 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros, All of them, And promised cxl was easy.
    Cons: Horrible customer service, Difficult to cancel, Poor customer service.

  • 28% of users think that Yoga Go should improve its Customer Service.
    62% of users say that they won't use Yoga Go in the future for similar services or products.

View full overview ›

Media from reviews

Yoga Go - WARNING stay away from this company
Yoga Go - Cancelation
View all media ›

Top Yoga Go Reviews

Positive Review

"Can't get into program I signed up and paid for"

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I am trying to get into the app I signed up for (yoga for seniors) and paid for. Nothing works. I do not have a contract number but a receipt indicating...

Critical Review

"My minor grandchild ordered and I did not authorize and they will not refund my money. They want to give me a free year. I don’t want a free moment. I want my money returned to my bank. Iw"

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With a minor orders without authorization, they should immediately when notified refund the money. I feel I will have to get my bank involved to fight for me....

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Anonymous

Like to cancel my prescription.

To much money can get it free. Though I did cancel it.

So hard to cancel this. Should be sure a hassle .done done

View full review

User's recommendation: Make sure you get E mail when you cancel

Resolved
Elizabeth D Tas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: First day and my yoga exercises aren’t loading! Just a yellow/gold circle going round and round!

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Updated by user Aug 20, 2025

Nothing from company but it loaded ok after comments in your site. Leave comments courtesy of yourselves.

Original review Aug 04, 2025

Need it fixing please! My WiFi is fine, so please advise.

Thanks.

I can't do chair yoga today; my first day too, so please fix things. Thanks.

View full review

User's recommendation: Don’t sign up to this!

Resolved
No G Rim

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: WARNING stay away from this company

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Yoga Go - WARNING stay away from this company
Contains 1 confidential file for company representatives
Updated by user Jan 22, 2025

Company fixed the issue and I have been provided with apology. I had screen shots of everything, so they couldn't argue. They also had a 30 day money back guarantee.

Original review Jan 07, 2025

Bait and Switch plan. I signed up for a 3-month plan for $24.65 and I got charged $66.65 for auto-renewal.

I immediately canceled and requested a refund but they refused to cancel and refund.

I hadn't even had the plan for 5 minutes when I noticed the overcharge. Stay away.

View full review
Pros:
  • Nice website
Cons:
  • Deceitful advertisement

Preferred solution: Full refund

User's recommendation: Don't do business with them

1 comment
Guest

Do not do business with them. Very u ethical business practices surrounding subscriptions.

Joanne P Piq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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I paid for this service but not sure of the app. Very confusing

Once I paid ; the app should have been sent to me!

Instead of so many choices to choose from!

Very confusing in the sign up process

View full review

User's recommendation: Be wary

Danna H Bps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

Problem not solved, but Yoga-Go service policy allows only 1 message per day

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I could not log into my account and requested help (after entering my email and submitting, I received an error message 'Something went wrong'). The customer support team sent me my account login details: email and a temporary password.

However, on the login page on my phone (Android), there is only a text box for the email, not a box for the password. And there is no way for me to send a screenshot of this problem.

Why only 1 message per 24 hours?

Why assume the problem has been solved? Why not get confirmation from the customer?

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alison R Tcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

I was charged 2x by Yoga Go, with both charges being a different amount. I did not sign up for this app.

I reported it to Apple and tried to find a way to get reimbursed with no avail.

This makes me so angry, and I believe consumers should have more recourse to protect ourselves and our money. Too many online merchants make it impossible to find contact info.

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User's recommendation: Do not fall for fraud!!!!!

Margaret H Mrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unknown and unexpected charges

Yoga-Go is invoicing me for a product I unsubscribed from a long time ago. I don't understand why.

It's all 90 euros per 90 days. That's a lot of money when you don't even know you have it.

View full review
Loss:
$500
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Don't go here. Especially not with any Facebook marketing ads

Anonymous

My minor grandchild ordered and I did not authorize and they will not refund my money. They want to give me a free year. I don’t want a free moment. I want my money returned to my bank. Iw

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With a minor orders without authorization, they should immediately when notified refund the money. I feel I will have to get my bank involved to fight for me.

View full review

User's recommendation: do not get involved with this company. They are terrible.

Resolved
John L Ymj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Difficulty cancelling payment. Money taken when it shouldn’t have.

Updated by user Jun 20, 2025

Company fixed the issue and I have been provided with settlement agreement. Years subscription free. Make sure that you can contact the company easily before subscribing.

Original review Jun 05, 2025

We tried to join you, but we could not. So we cancelled the arrangement on the day we tried to join.

You replied that the transaction had been cancelled. Yet, I see you have debited my account. Which I am endeavouring to get back.

Can you help with this or do I need to go through my credit card procedure. Thank you

View full review
Loss:
$26

Preferred solution: Full refund

User's recommendation: Do not join on line

Anonymous

I have cancelled this service multiple times

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I have health issues and thought i could try yoga. I hit this app.

I cancelled it almost immediately. They continue to bill me and charge my credit card. I have it one star because i cant give zero.

Dont do it. They are horrible.they continue to take from my acct.

View full review

User's recommendation: Don’t get this app

Anonymous
map-marker Orem, Utah

Charged me again after cancelllation

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I signed up for the free 1 month trial period. I cancelled before the expiration date.

I took the app off my phone. I checked closely when I booked, that I was only signing up for the "free" trial.

Then months later I receive an email with a charge for my 3 month subscription, that kicked into gear after the trial. It explains I will be charged every three months, unless I cancel, but I have already cancelled the free trial.

I cancelled again and now wondering if this will happen every three months.

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User's recommendation: BE AWARE/ SCAM - sketchy billing practices

Rhoda D Orw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit Card Charge

I had tried cancelling my subscription, but obviously it did not happen and I was charged $66.65. I would like a refund, please.

View full review
Loss:
$67

Preferred solution: Full refund

Resolved
Lorie S Ute

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Trying to Obtain a Refund From This App Site, To No Avail

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Updated by user Mar 07, 2025

Company fixed the issue and I have been provided with apology. After all of the extremely negative input and discussion with Chris, the very insensitive Y*** Rep, I contacted my credit card company, who promptly put a hold on this errant Y*** renewal charge.

Approximately one week later, my credit card company emailed me, to confirm that the full credit amount had been returned to my account. Thanks for your follow up!

Original review Feb 19, 2025
We received a credit card charge a few days ago from Yoga-Go for $66.65. This is an app that my wife tried for several days and was not getting the expected results, so she quit using it after paying $25.99 for the initial trial period.

She has now tried numerous times to receive a refund of this second charge of $66.65, but the Yoga-Go representative emailed that she should have read all of the app's boilerplate language. She has had no interaction with this app for over two months now and has no intent to revisit. There was no advance notice of this charge, and there has been no receipt forwarded for this recent transaction - just endless 'I'm sorry for your loss' language and forwarding of supposed partial sections of the app's boilerplate language. Additionally, the company is headquartered in Cyprus, Greece, and there is no customer service phone number available to speak to a live agent.

My next step is to contact our credit card company and request their assistance to dispute this charge. If you value upstanding app vendors, I recommend staying very far away from Yoga-Go for your Yoga app needs.
View full review
Loss:
$67
Cons:
  • No refunds available if you quit using the app

Preferred solution: Full refund

User's recommendation: Avoid Yoga-Go Like the Plague!

2 comments
Guest

How in the sam hill to you cancel this suscription.

Linda G Xed

Thank you.

View more comments (1)
Jules G Dau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

I want to cancel and dont know how to do so. I am redirected here for some reason.Please cancel my account.

Thank you

View full review
Jules G Dau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation please

Would you kindly cancel my account ASAP. It is a matter of spending money which I dont have...I can be reached by phone or email.

Thank you

Juli Getler, LMT

View full review
Anonymous
map-marker Oregon City, Oregon

Horrible customer service

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I was charged for months without even knowing I signed up for a subscription plan. I thought it was a trial, but they are tricky.

When I saw a charge come through, I immediately emailed them letting them know there was a mistake and I had no idea I had been charged for months and would like a refund for just the money I was just charged minutes prior.

$66 is a lot of money for something I didnt even know I still had.

I sent so many emails explaining the situation and they just gave me the legal run around. I was just asking for what they had just charged me minutes prior.

View full review

User's recommendation: Horrible company beware!!

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