Yoga Go
Yoga Go Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yoga Go has 1.5 star rating based on 213 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, All of them, And promised cxl was easy.
Cons: Horrible customer service, Difficult to cancel, Poor customer service.28% of users think that Yoga Go should improve its Customer Service.
62% of users say that they won't use Yoga Go in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Yoga Go has 1.5 star rating based on 213 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, All of them, And promised cxl was easy.
Cons: Horrible customer service, Difficult to cancel, Poor customer service.28% of users think that Yoga Go should improve its Customer Service.
62% of users say that they won't use Yoga Go in the future for similar services or products.Recent recommendations regarding this business are as follows: "Make sure you get E mail when you cancel", "Do not fall for fraud!", "Don't go here. Especially not with any Facebook marketing ads", "do not get involved with this company. They are terrible.", "Be wary".
Most users ask Yoga Go for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Like to cancel my prescription.
To much money can get it free. Though I did cancel it.
So hard to cancel this. Should be sure a hassle .done done
User's recommendation: Make sure you get E mail when you cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: First day and my yoga exercises aren’t loading! Just a yellow/gold circle going round and round!
Nothing from company but it loaded ok after comments in your site. Leave comments courtesy of yourselves.
Need it fixing please! My WiFi is fine, so please advise.
Thanks.
I can't do chair yoga today; my first day too, so please fix things. Thanks.
User's recommendation: Don’t sign up to this!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: WARNING stay away from this company
Company fixed the issue and I have been provided with apology. I had screen shots of everything, so they couldn't argue. They also had a 30 day money back guarantee.
Bait and Switch plan. I signed up for a 3-month plan for $24.65 and I got charged $66.65 for auto-renewal.
I immediately canceled and requested a refund but they refused to cancel and refund.
I hadn't even had the plan for 5 minutes when I noticed the overcharge. Stay away.
- Nice website
- Deceitful advertisement
Preferred solution: Full refund
User's recommendation: Don't do business with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I paid for this service but not sure of the app. Very confusing
Once I paid ; the app should have been sent to me!
Instead of so many choices to choose from!
Very confusing in the sign up process
User's recommendation: Be wary
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Problem not solved, but Yoga-Go service policy allows only 1 message per day
I could not log into my account and requested help (after entering my email and submitting, I received an error message 'Something went wrong'). The customer support team sent me my account login details: email and a temporary password.
However, on the login page on my phone (Android), there is only a text box for the email, not a box for the password. And there is no way for me to send a screenshot of this problem.
Why only 1 message per 24 hours?
Why assume the problem has been solved? Why not get confirmation from the customer?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charges
I was charged 2x by Yoga Go, with both charges being a different amount. I did not sign up for this app.
I reported it to Apple and tried to find a way to get reimbursed with no avail.
This makes me so angry, and I believe consumers should have more recourse to protect ourselves and our money. Too many online merchants make it impossible to find contact info.
User's recommendation: Do not fall for fraud!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown and unexpected charges
Yoga-Go is invoicing me for a product I unsubscribed from a long time ago. I don't understand why.
It's all 90 euros per 90 days. That's a lot of money when you don't even know you have it.
- All
Preferred solution: Full refund
User's recommendation: Don't go here. Especially not with any Facebook marketing ads
My minor grandchild ordered and I did not authorize and they will not refund my money. They want to give me a free year. I don’t want a free moment. I want my money returned to my bank. Iw
With a minor orders without authorization, they should immediately when notified refund the money. I feel I will have to get my bank involved to fight for me.
User's recommendation: do not get involved with this company. They are terrible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Difficulty cancelling payment. Money taken when it shouldn’t have.
Company fixed the issue and I have been provided with settlement agreement. Years subscription free. Make sure that you can contact the company easily before subscribing.
We tried to join you, but we could not. So we cancelled the arrangement on the day we tried to join.
You replied that the transaction had been cancelled. Yet, I see you have debited my account. Which I am endeavouring to get back.
Can you help with this or do I need to go through my credit card procedure. Thank you
Preferred solution: Full refund
User's recommendation: Do not join on line
I have cancelled this service multiple times
I have health issues and thought i could try yoga. I hit this app.
I cancelled it almost immediately. They continue to bill me and charge my credit card. I have it one star because i cant give zero.
Dont do it. They are horrible.they continue to take from my acct.
User's recommendation: Don’t get this app
Charged me again after cancelllation
I signed up for the free 1 month trial period. I cancelled before the expiration date.
I took the app off my phone. I checked closely when I booked, that I was only signing up for the "free" trial.
Then months later I receive an email with a charge for my 3 month subscription, that kicked into gear after the trial. It explains I will be charged every three months, unless I cancel, but I have already cancelled the free trial.
I cancelled again and now wondering if this will happen every three months.
User's recommendation: BE AWARE/ SCAM - sketchy billing practices
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit Card Charge
I had tried cancelling my subscription, but obviously it did not happen and I was charged $66.65. I would like a refund, please.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Trying to Obtain a Refund From This App Site, To No Avail
Company fixed the issue and I have been provided with apology. After all of the extremely negative input and discussion with Chris, the very insensitive Y*** Rep, I contacted my credit card company, who promptly put a hold on this errant Y*** renewal charge.
Approximately one week later, my credit card company emailed me, to confirm that the full credit amount had been returned to my account. Thanks for your follow up!
She has now tried numerous times to receive a refund of this second charge of $66.65, but the Yoga-Go representative emailed that she should have read all of the app's boilerplate language. She has had no interaction with this app for over two months now and has no intent to revisit. There was no advance notice of this charge, and there has been no receipt forwarded for this recent transaction - just endless 'I'm sorry for your loss' language and forwarding of supposed partial sections of the app's boilerplate language. Additionally, the company is headquartered in Cyprus, Greece, and there is no customer service phone number available to speak to a live agent.
My next step is to contact our credit card company and request their assistance to dispute this charge. If you value upstanding app vendors, I recommend staying very far away from Yoga-Go for your Yoga app needs.
- No refunds available if you quit using the app
Preferred solution: Full refund
User's recommendation: Avoid Yoga-Go Like the Plague!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
I want to cancel and dont know how to do so. I am redirected here for some reason.Please cancel my account.
Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation please
Would you kindly cancel my account ASAP. It is a matter of spending money which I dont have...I can be reached by phone or email.
Thank you
Juli Getler, LMT
Horrible customer service
I was charged for months without even knowing I signed up for a subscription plan. I thought it was a trial, but they are tricky.
When I saw a charge come through, I immediately emailed them letting them know there was a mistake and I had no idea I had been charged for months and would like a refund for just the money I was just charged minutes prior.
$66 is a lot of money for something I didnt even know I still had.
I sent so many emails explaining the situation and they just gave me the legal run around. I was just asking for what they had just charged me minutes prior.
User's recommendation: Horrible company beware!!
Companies Similar to Yoga Go
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Do not do business with them. Very u ethical business practices surrounding subscriptions.